Merchant Terms & Conditions

The rules and guidelines governing participation as a Claimit Affiliate Merchant.

Effective Date: June 2026
01

Merchant Participation

By registering as a Claimit Affiliate Merchant, the merchant agrees to comply with these Terms & Conditions and all applicable Claimit policies.

02

Merchant Registration

Merchants must provide accurate and complete information, including:

  • Business Name
  • Contact Information
  • Address
  • Business Category
  • Promotional Details
  • Other information requested during registration

Merchants are responsible for keeping their information updated.

03

Reward Zone Participation

Merchants participating in the Reward Zone acknowledge that:

  • Customers may receive Reward Points based on eligible purchases.
  • Customers may receive cashback benefits subject to platform rules.
  • Reward calculations are governed by Claimit policies.
  • Claimit may modify reward structures from time to time.
04

Redeem Zone Participation

Merchants participating in the Redeem Zone agree that:

  • Discount percentages offered to customers are determined by the merchant.
  • Approved discounts will be honoured during the validity period.
  • Merchants shall not unfairly deny valid Claimit redemptions.
05

Merchant Listings

Merchants authorize Claimit to display:

  • Business Name
  • Address
  • Contact Details
  • Business Description
  • Images
  • GPS Location
  • Promotional Information

Within the Claimit platform and related marketing materials.

06

Merchant Responsibilities

Merchants are solely responsible for:

  • Product quality
  • Service quality
  • Pricing
  • Warranties
  • Customer interactions
  • Compliance with applicable laws

Claimit acts only as a technology platform and does not guarantee merchant products or services.

07

Cashback & Rewards Verification

Claimit reserves the right to:

  • Validate transactions
  • Review reward claims
  • Investigate suspicious activities
  • Delay, modify, or reject rewards where fraud or misuse is suspected
08

Promotional Activities

Merchants may participate in:

  • Nearby Deals
  • Brand Deals
  • Promo Reelz
  • Featured Promotions
  • Other marketing campaigns

Participation may be subject to separate advertising terms.

09

Subscription Fees

  • Merchant subscriptions, renewals, and promotional plans may be subject to applicable fees.
  • All fees paid are subject to Claimit's prevailing policies.
10

Refund Policy

  • Merchant subscription fees and promotional charges are generally non-refundable unless otherwise specified by Claimit in writing.
11

Merchant Conduct

Merchants agree not to:

  • Provide misleading information
  • Manipulate transactions
  • Create fake purchases
  • Abuse reward systems
  • Engage in fraudulent activities
12

Suspension & Termination

Claimit reserves the right to suspend or terminate merchant participation for:

  • Fraudulent activity
  • Policy violations
  • Misrepresentation
  • Abuse of platform services
13

Limitation of Liability

Claimit shall not be liable for:

  • Business losses
  • Customer disputes
  • Service interruptions
  • Third-party failures
  • Promotional performance outcomes

Note 1: Claimit shall not be liable for delays or failures caused by events beyond its reasonable control, including internet outages, government actions, natural disasters, technical failures, or third-party service interruptions.

Note 2: Cashback balances do not constitute bank deposits and do not earn interest.

14

Changes To Terms

  • Claimit may update these Terms & Conditions from time to time.
  • Continued participation constitutes acceptance of updated terms.
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