Merchant Participation
By registering as a Claimit Affiliate Merchant, the merchant agrees to comply with these Terms & Conditions and all applicable Claimit policies.
Merchant Registration
Merchants must provide accurate and complete information, including:
- Business Name
- Contact Information
- Address
- Business Category
- Promotional Details
- Other information requested during registration
Merchants are responsible for keeping their information updated.
Reward Zone Participation
Merchants participating in the Reward Zone acknowledge that:
- Customers may receive Reward Points based on eligible purchases.
- Customers may receive cashback benefits subject to platform rules.
- Reward calculations are governed by Claimit policies.
- Claimit may modify reward structures from time to time.
Redeem Zone Participation
Merchants participating in the Redeem Zone agree that:
- Discount percentages offered to customers are determined by the merchant.
- Approved discounts will be honoured during the validity period.
- Merchants shall not unfairly deny valid Claimit redemptions.
Merchant Listings
Merchants authorize Claimit to display:
- Business Name
- Address
- Contact Details
- Business Description
- Images
- GPS Location
- Promotional Information
Within the Claimit platform and related marketing materials.
Merchant Responsibilities
Merchants are solely responsible for:
- Product quality
- Service quality
- Pricing
- Warranties
- Customer interactions
- Compliance with applicable laws
Claimit acts only as a technology platform and does not guarantee merchant products or services.
Cashback & Rewards Verification
Claimit reserves the right to:
- Validate transactions
- Review reward claims
- Investigate suspicious activities
- Delay, modify, or reject rewards where fraud or misuse is suspected
Promotional Activities
Merchants may participate in:
- Nearby Deals
- Brand Deals
- Promo Reelz
- Featured Promotions
- Other marketing campaigns
Participation may be subject to separate advertising terms.
Subscription Fees
- Merchant subscriptions, renewals, and promotional plans may be subject to applicable fees.
- All fees paid are subject to Claimit's prevailing policies.
Refund Policy
- Merchant subscription fees and promotional charges are generally non-refundable unless otherwise specified by Claimit in writing.
Merchant Conduct
Merchants agree not to:
- Provide misleading information
- Manipulate transactions
- Create fake purchases
- Abuse reward systems
- Engage in fraudulent activities
Suspension & Termination
Claimit reserves the right to suspend or terminate merchant participation for:
- Fraudulent activity
- Policy violations
- Misrepresentation
- Abuse of platform services
Limitation of Liability
Claimit shall not be liable for:
- Business losses
- Customer disputes
- Service interruptions
- Third-party failures
- Promotional performance outcomes
Note 1: Claimit shall not be liable for delays or failures caused by events beyond its reasonable control, including internet outages, government actions, natural disasters, technical failures, or third-party service interruptions.
Note 2: Cashback balances do not constitute bank deposits and do not earn interest.
Changes To Terms
- Claimit may update these Terms & Conditions from time to time.
- Continued participation constitutes acceptance of updated terms.